When Pruftechnik tools need repair and calibration, choosing the right service center can make or break your operations because it’s not just about fixing equipment; it’s about trusting experts who understand the value of precision. With specialized tools and years of expertise, the right service center gives your equipment the care it needs so you can work with confidence, knowing your tools will perform when it matters most.
That’s why, at the Pruftechnik Bonita Springs service center in Florida, USA — the only authorized service center for Pruftechnik tools for North America — every process is built around one goal: delivering accurate and reliable results that you can count on. From the advanced tools we use to the expert hands that handle them, every detail is designed with your confidence and trust in mind.
“What we provide at Bonita Springs is peace of mind,” says Timothy Springer, Product Service Manager. “When you send in your tool to us, you can be sure that when we return it to you, it will deliver the level of accuracy you rely on daily.”
Here’s what you can expect when you choose Pruftechnik’s service center in Bonita Springs.
Tech That Drives Reliable Calibration and Repair
At the Bonita Springs service center, advanced and carefully selected technology is integral to achieving reliable and precise results. Whether it’s laser-based measurement systems or automated testing, each piece of equipment contributes to maintaining the high standards that customers have come to trust.
Calibration: “We make sure that tools needing calibration every two years are working properly,” says Springer. Dimensional testing benches, including a half-ton granite slab, form the basis for stringent quality checks and process controls. “For vibration tools, we use the Cali Master system to comprehensively check all functionalities—even those you might not be aware of—so that the entire tool is accurate,” he says.
Once a device passes all tests, a calibration certificate is issued, as well as a calibration label with the date of calibration for the next calibration date. If a device fails the tests, Bonita Springs technicians conduct further investigation and repair, and in cases requiring extensive work, the tool may be sent to Pruftechnik’s primary repair facility in Germany.
Repair: “We go beyond just addressing the problems listed on the intake form,” points out Robert Armour, Service Technician. “We also check the device for issues that the customer may not know about or may not be immediately evident.
Specialized repair stations are equipped to handle a range of issues, from cracked screens to malfunctioning circuit boards, supported by a comprehensive supply of spare parts and accessories to ensure timely and effective repairs. Each repair process is aligned with OEM standards to maintain peak tool performance.
A Global Team of Experts at Your Service
Advanced technology is only as effective as the experts who wield it. At the Bonita Springs service center, customers benefit from the expertise of a global team with over 30 years of shared experience. This collective knowledge, honed through decades of work across Canada, the US, Europe, and Asia, forms the backbone of our service.
“What makes us a great lab compared to a good one is the years of expertise that our team leverages,” Springer explains. With this support system, Bonita Springs technicians have a wealth of product knowledge on which to draw on to solve complex technical challenges and find the right solutions for over 100 tools serviced per month.
Certified for Your Confidence
“Pruftechnik started as a company in a small garage in Germany and grew into the industry leader it is today. Part of the pride we have is knowing our roots and maintaining that same precision that was instilled by our founders,” says Timothy Springer, Product Services Manager. This dedication to quality is embodied in the Bonita Springs laboratory’s ISO 9001 certification—a globally recognized standard for Quality Management Systems.
“It’s a guarantee to the end user that the credentials we provide and the level of accuracy we deliver are legitimate,” Springer adds. This certification reassures customers that when they use our tools, they can rely on the consistent accuracy needed for their daily operations.
Reliable Care, Reliable Results
Without the right expertise, the right tools, and the right approach to fix your tools, it can be challenging to trust that your equipment will perform as needed. “Without proper servicing, you can lose that confidence that whatever you are aligning, whatever critical piece of equipment you are working with, may be out of alignment and could cause unexpected downtime or unforeseen expenses to fix later” says Springer.
At Bonita Springs, the focus is on precise and thoughtful care. Every tool that leaves the service center is meant to give you one less thing to worry about.
Click here to submit an online request for repair or calibration for your tool.
